SUMMARY

This position is responsible for the overall sales, production, profitability and regulatory compliance of the title office branch. It is also the responsibility of this position to ensure the branch delivers quality, accurate, and timely customer service. The Title Branch Manager is also responsible for business development of market area through proactive sales calls and networking to meet or exceed production goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manages revenue and expenses for their assigned branch. Responsible for the most efficient and effective management of their area of responsibility to maximize profit and shareholder return
• Creates performance objectives and goals for their area of responsibility
• Creates and implements a marketing plan for the branch
• Coordinates the efforts of all staff members to focus on increasing the customer base
• Ensuring the office is suitable for performing the assigned tasks for the location, the office facilities are safe and in proper working order, the signage is appropriate and visible, and any other requirements that may be dictated by senior management or facilities.
• Ensures area of responsibility is adhering to company policies and procedures
• Understands the Business Continuity Plan for their specific area of responsibility
• Recruits and trains new staff
• Attends planning meetings with other managers and senior staff to assist in planning for the overall company direction
• Responsible for specific tasks such as closing, title searching/examining, software administration, or any other task that might be assigned while managing their particular area of responsibility.
• Performs all other duties as assigned

SUPERVISORY RESPONSIBILITIES

Directly responsible for directing, coordinating, and evaluating designated units or certain personnel in accordance with the organization's policies and applicable laws. Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; providing pay change recommendations; disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

Bachelor (4-year college) degree and at 1-4 years of relevant experience or equivalent combination of education and experience

COMPUTER AND OFFICE EQUIPMENT SKILLS

Microsoft Office suite